Order a Tour from Scene From Above Ltd.

Tour Information

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Select a Tour/Photography Package


Scheduling Instructions

Please contact us via telephone at 705-340-8903 or email to schedule your appointment. We appreciate several days advance notice but will always do our best to accommodate short notice bookings (we may be able to book an appointment within a couple of hours of your call).

Cancellation / Rescheduling
If cancellation or rescheduling is necessary, please give us a minimum of 24 hours notice, otherwise a $50 minimum charge will apply.

For all aerial services, a minimum 24 hour cancellation notice must be provided, otherwise 50% of the total service amount will be charged.

If appointments are cancelled within an hour of the shoot or if the home is not ready to be photographed/filmed upon arrival, the full amount of the shoot will be charged.

The Client shall pay all expenses incurred up to the time of the cancellation.

Home Preparation
It is essential that the home is prepared for the photography appointment and ready upon the arrival of the photographer.

We have created a Photography Preparation Checklist - that will be sent to you upon booking so you can use this as a guide to prepare the home. Unless otherwise arranged with the photographer, a home that has not been prepared will not be photographed and must be rescheduled.

If the home is not ready to be photographed when the Photographer arrives, as per the Photography Preparation Checklist, then the Photographer may choose to wait until the home is ready. Waiting or cleanup and staging assistance time, if available, is charged at $80 per hour or portion thereof and added to the invoice.

Onsite Services
Onsite services such as photography and videography will typically take between 45 minutes to 3 hours depending on property size and service chosen.

Please contain all pets in a room(s) that will not be photographed.

Please try to minimize the amount of people in the home. Please do not book showings or other appointments during the photography session. Delays incurred on-site falling outside the scope of work required by any member of Scene From Above Ltd. will be billed to the Client at $80 per hour.
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Agent Information


Office/Brokerage Address


Licensing Agreement

Additional Usage
Subsequent usage of any media the Company supplies, such as using our photos for any promotional items other than for the listing it was photographed for, transferring the photos to another listing agent, trade, or service, requires a separate licensing agreement and an additional fee to be agreed upon.

The Company may at its discretion, resell the photos or video footage to another Client should the original listing be taken over by another listing agent. No compensation will be given to the original Client who contracted the Company to photograph or video the listing.

The Company may use photos or video for its own promotional material at any time.

Any fees quoted by the Company are for the original job description as presented by the Client. Any subsequent changes, whether made orally or in writing, may result in additional charges. Estimates are made in good faith of the time and expenses the Company anticipates and any errors and omissions made may be charged at our discretion.

Unless otherwise agreed upon, the Client shall make full payment on receipt of the invoice. Grant of any usage rights is conditioned upon receipt of payment in full. Payment may be made by e-transfer, Paypal or cheque.

If payment terms are not negotiated, a $50 late processing fee will be charged for invoices not paid within 21 days. After 30 days, interest will be charged on past due balances at a rate of 2% a month, commencing from the service date until the invoice has been paid in full.

Images and virtual tours are typically available between 24 and 48 hours after the shoot. The images are edited and optimized for quality before delivery to our Clients. New Clients will be setup with their own personal login and password to access all of their property listings on scenefromaboveltd.com. An email will be sent from Scene From Above containing the Client’s login credentials.

The Client will receive an email once the media has been processed for a new listing. From the user login, the Client can download the images via a ZIP folder, copy the virtual tour link and manage their listings. Additional assistance to obtain zipped files and step through instructions to upload the images to MLS can be purchased for an extra fee.

Our videos are typically available within 2 to 4 days of the shoot. Completed videos are uploaded to Scene From Above’s YouTube channel. Video files are also available upon request via Dropbox.

Additional Fees
Travel - If a travel fee applies to your listing, it will be included in your estimate.

Tolls - A toll fee/s may be applied to your invoice if the Photographer/Videographer has to incur this expense if travelling to your listing. If a toll fee applies to your listing, it will be included in our estimate.

Parking - A parking fee may be applied to your invoice if the Photographer/Videographer has to incur this expense to photograph your listing.

Retouching - All final photos are colour corrected as per our calibrated monitors. The Company is not responsible for the Clients monitor colour interpretation. Any additional retouching requested by the Client will be charged out at $80 per hour.

Client Representation
The Client is responsible to be present at the shoot to approve the Photographer’s interpretation of the assignment. If the Client is not present, the Photographer’s interpretation shall be deemed acceptable.

The Client hereby indemnifies and holds the Company harmless against any and all liabilities, claims, and expenses, including lawyers fees, arising from the Client’s use of the Company's work.

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